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Responsible Gaming
Robocat Casino is committed to promoting safe, informed and responsible gambling. Gambling should be an entertaining activity, not a way to make money, solve financial problems or escape from everyday difficulties. Before you play, consider whether gambling is suitable for you and set limits that reflect your personal circumstances.
Robocat Casino holds a gaming licence from the Gaming Board of Anjouan under Anjouan Licensing Services Inc (ALSI). The site uses SSL encryption and audits its games for fairness.
Gamble responsibly
Gambling involves risk, and losses can occur. No strategy, system or pattern can guarantee a win. Games are based on chance or other factors outside your control, so you should only gamble with money you can afford to lose. Never treat gambling as an investment or rely on winnings to pay for essentials such as rent, bills, food or debt.
Responsible gambling means making deliberate choices about when, why and how you play. Take time to understand the applicable game information, rules and terms before participating. Keep gambling separate from household spending, and avoid playing when you are upset, tired, under the influence of alcohol or other substances, or trying to recover previous losses.
- Set a spending limit before you start and do not exceed it.
- Set a time limit and take regular breaks from play.
- Only use funds available for leisure after essential expenses have been covered.
- Keep track of deposits, wagers and losses rather than relying on memory.
- Do not chase losses by increasing your stakes or playing for longer.
- Do not borrow money, use credit intended for essentials or sell possessions to gamble.
- Avoid gambling if it may affect your work, study, relationships or wellbeing.
- Do not gamble on behalf of another person or allow another person to use your account.
- Do not gamble when your judgement may be affected by alcohol, medication or other substances.
- Treat gambling as entertainment and decide in advance when you will stop.
If gambling stops feeling enjoyable or begins to feel difficult to control, stop playing and seek support. Asking for help early can make it easier to regain control. A loss does not create an obligation to continue playing, and a previous win does not mean that another win is due.
Tools to help you stay in control
Account and gambling-management tools may be available to help you control your activity. Depending on the service and your circumstances, these may include deposit limits, loss or wagering limits, session reminders, time-outs and self-exclusion. Availability, operation and any conditions for these tools can vary, so review the information provided on the website or use the available customer support channels.
Deposit and spending limits
A limit can help you decide in advance how much you are prepared to spend over a selected period. Choose an amount that is affordable and does not interfere with essential expenses. A limit is most effective when it is set before gambling begins. Do not increase a limit simply because you have lost money or want to continue playing. Consider reviewing your limit regularly to make sure it remains appropriate for your circumstances.
Time-outs and breaks
A time-out can provide a temporary break from gambling. Use breaks to review your spending, consider how gambling is affecting you and decide whether continuing is appropriate. During a break, avoid using other gambling services to continue playing or attempting to bypass the purpose of the break.
Self-exclusion
Self-exclusion is a stronger step for people who want to stop gambling for a specified period or longer. If you request self-exclusion, follow the instructions provided and do not attempt to create another account or use another person’s account. Self-exclusion may apply only to the service where it is requested, so consider seeking information about broader exclusion options that may be available in your state or territory.
If you are unsure which tool is appropriate, stop gambling while you consider your options and seek independent advice. Limits and exclusion arrangements should not be viewed as a substitute for professional support when gambling is causing harm. Tools are intended to assist your decisions, but they work best when combined with a clear plan and honest review of your gambling.
Recognising signs of gambling harm
Gambling harm can affect finances, mental health, physical health, employment and relationships. It can develop gradually, and a person may not recognise the change immediately. Consider whether any of the following signs apply to you or someone close to you:
- Spending more time or money gambling than you intended.
- Feeling restless, irritable or anxious when trying to reduce or stop.
- Gambling to escape stress, sadness, loneliness or other problems.
- Trying to win back losses or believing a big win will solve financial concerns.
- Hiding gambling activity, deposits, losses or debts from family or friends.
- Borrowing money, missing payments or using essential funds to gamble.
- Neglecting work, study, health, family responsibilities or social activities.
- Arguing with people close to you about gambling.
- Feeling guilt, shame, hopelessness or loss of control after gambling.
- Selling possessions or taking financial risks to continue playing.
- Checking gambling websites or accounts repeatedly throughout the day.
- Returning to gambling soon after deciding to stop.
One or more of these signs may indicate that gambling is becoming harmful. You do not need to wait for a crisis before taking action. Consider stopping play, applying a time-out or self-exclusion, speaking openly with someone you trust and contacting an independent gambling support service in Australia.
If gambling has created financial pressure, avoid taking further risks in an attempt to repair the situation quickly. Make a list of urgent expenses, pause gambling and consider speaking with a qualified financial counsellor. Do not respond to losses by increasing stakes, borrowing money or using funds intended for essential living costs.
If you feel distressed, unsafe or at risk of harming yourself, contact emergency services or an appropriate crisis support service in Australia immediately. Gambling-related concerns can affect family members and friends as well as the person gambling, and support is available for people who are experiencing harm indirectly.
Protecting young people, your account and your wellbeing
Gambling services are intended for adults who meet the applicable legal age and eligibility requirements. People under the legal gambling age must not create an account, access gambling products or participate in gambling. Parents, carers and other adults should take reasonable steps to prevent young people from accessing gambling websites and devices.
- Keep your login details private and never share your password.
- Use device passwords, security settings and parental controls where appropriate.
- Log out of your account when using a shared device.
- Do not allow another person to gamble through your account.
- Keep payment methods and personal information secure.
- Monitor access to gambling websites on devices used by children.
- Report suspected unauthorised access through the available support channel.
- Do not try to avoid account restrictions by opening another account.
You are responsible for the activity carried out through your account, subject to the applicable terms and law. If you believe someone else has accessed your account, stop using it and report the concern through the available customer support channel. Robocat Casino may take steps to verify identity, protect accounts and meet responsible gambling obligations.
Getting help and taking the next step
Independent support is available for people affected by gambling, as well as family members, friends and other people supporting them. Gambling support services can provide confidential information, counselling, practical guidance and referrals. Services may be available by phone, online or in person across Australia. Look for a recognised Australian gambling-help service in your state or territory, or speak with a health professional.
You can also ask a trusted person to help you make changes. Tell them what you are experiencing, ask them to help you avoid gambling and consider giving them a role in reviewing your spending or accessing support. If speaking about gambling feels difficult, writing down what you want to say can be a useful first step.
- Stop gambling and take a break from the service.
- Review your recent gambling and identify any financial or personal effects.
- Set a limit, request a time-out or consider self-exclusion.
- Tell someone you trust what is happening.
- Contact an independent gambling support or financial counselling service.
- Make a plan for managing triggers, money and access to gambling.
Robocat Casino provides responsible gaming information for general guidance only. It is not a substitute for professional medical, financial or legal advice. Gambling laws, support options and account requirements can differ across Australia. Make sure you understand the rules that apply to you and use gambling-management tools as soon as you believe they may help.
